Please if you must cancel your appointment, contact Arien on her cellphone. You can use the reminder system to confirm your appointment but NOT TO CANCEL. We keep a calendar planner along with the online system and to keep it synced up, Kristye must be the one to cancel your appointments. If you use the app to cancel your own appointment, you will be charged a $50 no-show fee because you will still be listed on our book in the office.
We have a very long list of people who are work-in-only appointments and we must be notified of cancellations as soon as possible so we can contact another patient to fill that spot. For our work ins, please try your best to give a timely response when asked if you want to bring your child in a cancelled spot. We truly do have a long list that we try to fit in each week if possible and if you can't make it, we'd like to give that opportunity to another patient.